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Rapid Bus Performance Update

Updated Weekly
Transparency and accountability are core values that we uphold in our operations. We believe that providing timely and accurate information to our passengers and other stakeholders is essential in continuously improving our services and identifying areas for improvements. We hope that this, in turn, will help build trust and confidence in our services. The following are the latest performance numbers, which will serve as a roadmap for improving our services and achieving even greater success in the future.

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2024 Bus Ridership Overview

TOTAL
378456
RAPID KL
3.7 M+
MRT FEEDER
0.67 M+
BRT SUNWAY
0.1 M+
RAPID PENANG
0.5 M+
RAPID KUANTAN
0.01 M+

Monthly Ridership

Rapid KLMRT FeederBRT SunwayRapid PenangRapid KuantanMonthly Ridership
January4,425,3811,250,477408,2891,305,55781,0087,470,712​
February4,036,9381,101,497​420,340​1,292,809​76,809​6,927,673​
March4,253,1111,335,630516,0211,302,07282,4077,489,241
April4,009,352​1,253,954​446,169​1,283,820​85,920​7,079,215​
See Ridership: 2019 - 2023

Average Daily Ridership

(Weekday, excluding public holidays)

2024

237,948
  • Rapid Bus
YTD-Actual
YearAverage Daily Ridership
2019472,782
2020235,425
2021132,357
2022178,458
2023240,461


Year To Date

(Up to 31 May)

Weekly Variance

Year to Date (31 May) vs. Year to Date (24 May)
Rapid KL124,704▼ 0.30%
MRT Feeder Bus49,188▼ 0.36%
BRT Sunway17,842▲ 0.22%
Rapid Penang43,455▼ 0.36%
Rapid Kuantan2,759▼ 0.79%
Remarks:
  • N/A

Average Load Factor

Ratio of average passenger load versus passenger capacity (weekdays excluding Public Holidays: 7am – 9am and 5pm – 7pm). Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date Actual (1 January - 31 May 2024)
40%
Month To Date Actual (31 May 2024)
43%
Last Month (1 - 30 April 2024)
40%
2019
47%

Weekly Variance

Year to Date (31 May) vs. Year to Date (26 May)


This Week
53%
Last Week
53%

0%


This Week
33%
Last Week
34%

1%


This Week
44%
Last Week
46%

2%


This Week
42%
Last Week
41%

1%


This Week
12%
Last Week
11%

1%

Remarks:
  • Average load factor for Weekdays AM & PM peak hours, excluding public holiday.
  • To increase load factor and improve reach and agility, plans are in place to replace the Rapid Bus fleet with smaller (mini) buses. The objective is to improve passenger capacity utilization and commuter experience.

Punctuality (First Stop)


This Week (31 May)

Last Week (24 May)

Variance
Rapid KL86%85%▲ 1%
MRT Feeder Bus94%94%-
BRT Sunway90%90%-
Rapid Penang86%85%▲ 1%
Rapid Kuantan82%81%▲ 1%
Remarks:
  • Stage bus punctuality refers to the degree of which buses adhere to scheduled arrival & departure times.
  • Initiatives conducted in collaboration with DBKL & the Selangor state to enforce and to improve Bus Lanes is crucial in improving travel time of Stage Buses.

Average Planned & Actual Bus-on-the-Road (BoTR)

This Week

This Week (31 May)

Planned BoTR
596
Actual BoTR
565

Last Week (24 May)

Planned BoTR
597
Actual BoTR
567

This Week (31 May)

Planned BoTR
288
Actual BoTR
288

Last Week (24 May)

Planned BoTR
288
Actual BoTR
288

This Week (31 May)

Planned BoTR
8
Actual BoTR
8

Last Week (24 May)

Planned BoTR
8
Actual BoTR
8

This Week (31 May)

Planned BoTR
250
Actual BoTR
237

Last Week (24 May)

Planned BoTR
252
Actual BoTR
240

This Week (31 May)

Planned BoTR
31
Actual BoTR
31

Last Week (24 May)

Planned BoTR
31
Actual BoTR
31
[ninja_charts id=”31″]
Remarks:

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 31 May)

In Service

Year To Date (Up to 24 May)

BRT1313 (100%)13 (100%)
Remarks:
  • No issue.

Escalators


Total Facilities

In Service

Year To Date (Up to 31 May)

In Service

Year To Date (Up to 24 May)

BRT
25
25 (100%)
25 (100%)
Remarks:
  • No issue.

Lightings


Total Facilities

In Service

Year To Date (Up to 31 May)

In Service

Year To Date (Up to 24 May)

BRT
5316
5316 (100%)
5316 (100%)
Remarks:
  • No issue

Leaking


Faulty

Year To Date (Up to 31 May)

Faulty

Year To Date (Up to 24 May)

BRT00
Remarks:
  • No Issue

2024 Bus Ridership Overview

TOTAL
378456
RAPID KL
3.7 M+
MRT FEEDER
0.67 M+
BRT SUNWAY
0.1 M+
RAPID PENANG
0.5 M+
RAPID KUANTAN
0.01 M+

Monthly Ridership

Rapid KLMRT FeederBRT SunwayRapid PenangRapid KuantanMonthly Ridership
January4,425,3811,250,477408,2891,305,55781,0087,470,712​
February4,036,9381,101,497​420,340​1,292,809​76,809​6,927,673​
March4,253,1111,335,630516,0211,302,07282,4077,489,241
April4,009,352​1,253,954​446,169​1,283,820​85,920​7,079,215​
See Ridership: 2019 - 2023

Average Daily Ridership

(Weekday, excluding public holidays)

2024

237,948
  • Rapid Bus
YTD-Actual
YearAverage Daily Ridership
2019472,782
2020235,425
2021132,357
2022178,458
2023240,461


Year To Date

(Up to 31 May)

Weekly Variance

Year to Date (31 May) vs. Year to Date (24 May)
Rapid KL124,704▼ 0.30%
MRT Feeder Bus49,188▼ 0.36%
BRT Sunway17,842▲ 0.22%
Rapid Penang43,455▼ 0.36%
Rapid Kuantan2,759▼ 0.79%
Remarks:
  • N/A

Average Load Factor

Ratio of average passenger load versus passenger capacity (weekdays excluding Public Holidays: 7am – 9am and 5pm – 7pm). Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date Actual (1 January - 31 May 2024)
40%
Month To Date Actual (31 May 2024)
43%
Last Month (1 - 30 April 2024)
40%
2019
47%

Weekly Variance

Year to Date (31 May) vs. Year to Date (26 May)


This Week
53%
Last Week
53%

0%


This Week
33%
Last Week
34%

1%


This Week
44%
Last Week
46%

2%


This Week
42%
Last Week
41%

1%


This Week
12%
Last Week
11%

1%

Remarks:
  • Average load factor for Weekdays AM & PM peak hours, excluding public holiday.
  • To increase load factor and improve reach and agility, plans are in place to replace the Rapid Bus fleet with smaller (mini) buses. The objective is to improve passenger capacity utilization and commuter experience.

Punctuality (First Stop)


This Week (31 May)

Last Week (24 May)

Variance
Rapid KL86%85%▲ 1%
MRT Feeder Bus94%94%-
BRT Sunway90%90%-
Rapid Penang86%85%▲ 1%
Rapid Kuantan82%81%▲ 1%
Remarks:
  • Stage bus punctuality refers to the degree of which buses adhere to scheduled arrival & departure times.
  • Initiatives conducted in collaboration with DBKL & the Selangor state to enforce and to improve Bus Lanes is crucial in improving travel time of Stage Buses.

Average Planned & Actual Bus-on-the-Road (BoTR)

This Week

This Week (31 May)

Planned BoTR
596
Actual BoTR
565

Last Week (24 May)

Planned BoTR
597
Actual BoTR
567

This Week (31 May)

Planned BoTR
288
Actual BoTR
288

Last Week (24 May)

Planned BoTR
288
Actual BoTR
288

This Week (31 May)

Planned BoTR
8
Actual BoTR
8

Last Week (24 May)

Planned BoTR
8
Actual BoTR
8

This Week (31 May)

Planned BoTR
250
Actual BoTR
237

Last Week (24 May)

Planned BoTR
252
Actual BoTR
240

This Week (31 May)

Planned BoTR
31
Actual BoTR
31

Last Week (24 May)

Planned BoTR
31
Actual BoTR
31
[ninja_charts id=”31″]
Remarks:

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 31 May)

In Service

Year To Date (Up to 24 May)

BRT1313 (100%)13 (100%)
Remarks:
  • No issue.

Escalators


Total Facilities

In Service

Year To Date (Up to 31 May)

In Service

Year To Date (Up to 24 May)

BRT
25
25 (100%)
25 (100%)
Remarks:
  • No issue.

Lightings


Total Facilities

In Service

Year To Date (Up to 31 May)

In Service

Year To Date (Up to 24 May)

BRT
5316
5316 (100%)
5316 (100%)
Remarks:
  • No issue

Leaking


Faulty

Year To Date (Up to 31 May)

Faulty

Year To Date (Up to 24 May)

BRT00
Remarks:
  • No Issue
Language: